Terms of Service

Welcome to Novele. By visiting getnovele.com or purchasing from us, you agree to the following terms.

1. General

getnovele.com is operated by Novele ("we", "us"). These terms apply to all users of the site, including browsers, customers, and contributors of content. We reserve the right to update these terms at any time; changes take effect when posted.

2. Products and pricing

Product images are for illustration; slight variations in color and finish are natural in handcrafted glass. Prices are in USD and may change without notice. We reserve the right to limit quantities and to refuse or cancel any order, including in cases of pricing errors.

3. Orders and payment

By placing an order you confirm that the information you provide is accurate and that you are authorised to use the payment method. Payment is captured at the time of order. See our Payment Policy.

4. Shipping, returns, and guarantee

Shipping and delivery are governed by our Shipping Policy. Returns and refunds are governed by our Refund Policy, including our 30-day money-back guarantee.

5. Intellectual property

All content on this site, including the Novele name, product design, images, and copy, is owned by Novele and may not be reproduced without written permission.

6. Limitation of liability

To the fullest extent permitted by law, Novele is not liable for indirect or consequential damages arising from use of the site or products. Our total liability is limited to the amount paid for the product.

7. Governing law

These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

8. Contact

Questions about these terms: support@getnovele.com.